I ordered 1,000 sized and lubricated 158 grain bevel-based lead flat nose bullets sized to .358 from The Bullet Works. The price was good, shipping and handling was a normal rate, and the site format was intuitive.
My order was placed on the 22nd, shipped via priority mail that same day, and arrived at my front step on the 24th. I promptly opened the package and was greeted with this sight:
I assume that the crumpled large inner box was meant as a spacer for the smaller box of bullets. Not sure though.
Once I noticed the damage, I took pictures and e-mailed The Bullet Works with a description of everything, my morning and evening phone numbers, and told them that I would refrain from posting this for 24 hours to give them a chance to respond to me. It is now the morning of the 28th and I have received no reply.
When I pay for something, I like it to be packaged well enough to arrive at my door undamaged. The bullets seem to have been truly well hard cast as none that I have examined so far seem to have been damaged in the ballistic cardboard snow-globe.
Crumpled large inner box.
Did I talk to the Postal Service? No. The outer box was undamaged with no signs of abnormal handling:
As of right now, I will have no more financial relation with The Bullet Works because of the poor packaging and non-existent customer service. If I am contacted within a few more days with a meaningful response and the bullets perform well, I may consider ordering again in the future.
The original box is toast, how did you re-package the bullets, Butch?